How to bid and buy from our auctions

Become a member for just £2 then bid all you like

Out bid other members to win a Lot

After winning, square up all payments and your Lot will be on it's way

Registration with The Whisky Way
All bidders are required to be registered on the site. For this Bidders are required to pay a one off fee of £2. This is non-returnable.
Bidding policy
A bid is an irrevocable offer made by a Bidder to buy the listed Item

If an incorrect amount has been lodged in error, contact the company as soon as possible. If it does not interfere with the smooth running of the auction the company may consider retracting or reducing the bid to the winning bid amount at that point. Bids cannot otherwise be retracted. The company reserve the right to prevent the bidder from any future participation in as a result of bid retraction

Once the auction has ended, the winning bid cannot be retracted

Responsibilities of the Bidder
Please examine the images of the bottle, packaging and labels carefully and satisfy yourself as to their condition before making a bid. Once a bid has been made, no claims will be entertained for damage that was evident before the bid was made, whether it was explicitly mentioned or not.

You acknowledge that under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, s28 (1)(d)(i) & (iii) refunds do not apply to the sale of alcoholic beverages by Auction and thus do not apply to this website or any transactions completed through it.

Bidders are required to conduct their own research and due diligence. All Items are sold on an “as is” basis

Payment of purchases
Payment must be completed in full within seven days. All goods remain the property of the Company until paid for in full.

 All major Credit/Debit Cards, BACS Transfer are all acceptable methods of payment.

Buyers will be charged a introductory rate of 8% (plus VAT) for the first 3 auctions and then after a premium of 10% of the hammer price (plus VAT) in addition to the Lot price.

Late Payment
All payments made late i.e later than 7 days after the auction, will incur a late payment fee of 3% in addition to the order total. Removal of this fee is at the discretion of the Directors and this decision is final.

If there has been no payment within seven days (unless previously agreed by us), and at our absolute discretion, we may decide to cancel the contract and offer the bottle(s) for sale at a future auction(s).We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via Collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed £3000. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.

Credit cards
The Whisky Way Ltd does not hold any credit card records for people who use this site. If you buy at auction using a credit card, you will be taken to a secure third party site which handles all our transactions. Your credit card information is never seen by us.
Delivery of Lots
Delivery via courier will incur additional charges. These are set by the Company and are final. An up to date price list is on the Website and can also be obtained by request from the Office.

If buyers wish to collect their lot in person then this can be arranged by contacting the office to organise a time and date suitable. (All payments must be made before collection).

Buyers should be aware that it may take up to 15 working days from receiving payment before the bottles are dispatched. The Company aims to dispatch orders as quickly as possible but Buyers should be aware of this during times when there are high levels orders.

A signature is required at the point of delivery. If the Buyer is not available to receive the order, a suitable person of Legal Age must be available to sign as per the Courier’s terms. If the Buyer chooses to have the order left at a location then the Company do not accept any liability for loss or damage of the Goods.

Local Customs Charges
Some International deliveries may incur local customs charges. We are not responsible for the payment of any local Customs or Duties. All invoices will be stated at their true value, no exceptions will be made. By bidding in the auction you are accepting full responsibility for these charges.
Insurance / damage liability cover
This is offered to UK & EU customers through our courier at a cost of 3% of the hammer price. This Insurance premium will attract VAT here applicable. Customers from all other countries are able to take out insurance.

If the shipment is received and appears to be damaged, it is the responsibility of the Buyer to sign the courier’s sheet in accordance with the actual condition. It is not sufficient to sign “unexamined”.

If for any reason damage does occur, it is essential that You contact Us as soon as possible. Photos of the damage must be sent via email to

No refunds will be given if there is no evidence provided of the damage / breakage of the bottles. We are unable to offer refunds for orders which sustain damage in transit that do not have insurance cover.

Special Provision as to the shipping and conditions of the goods
Due to the various ages of bottles and their seals, no claim can be lodged against failure/leakage in transit. Every effort is made by Us to ensure that the Lots reach You in good condition, the age of the bottle notwithstanding.
Cancellation Policy
Minimum 24 hours notice of cancellation required. Notification for instance, in person, via email, phone or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a £30 charge to cover any subsequent administrative expenses.
Termination of Agreements and Refunds Policy
Both the Client and we have the right to terminate any Services Agreement for any reason, including the ending of auctions that are already underway. No refunds shall be offered, where an auction is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused services shall be refunded.