TERMS AND CONDITIONS
DEFINITIONS AND INTERPRETATION
“Client”,”You” and “Yours” refers to you, the individual accessing this website and accepting The Whisky Way Terms and Conditions.
“We“, and “Us” refers to The Whisky Way.
“The Buyer” is the person who has successfully bid on a Lot.
“The Seller” is the person who offers the Lot for sale.
“Lot” means any bottle of whisky, miniature, decanter or whisky-related item consigned to us with a view to its sale by auction online. Miniatures from the same Seller shall be deemed to be a “Lot” for the purposes of these Terms and Conditions. Where a Seller wishes two or more items to be sold together then these shall also be deemed to be a “Lot” for the purposes of these Terms and Conditions. Where a Seller wishes two or more items to be sold separately these shall be deemed to be separate “Lots” for the purposes of these Terms and Conditions.
“Legal Age” Any alcohol may ONLY be purchased AND/OR sold by to persons who are at least eighteen (18) years old in the United Kingdom or such other minimum age as is required in foreign jurisdictions “Legal Age”.
“Courier” means the delivery company used by The Whisky Way to fulfil delivery of Lots. This will vary according to location of delivery address.
LEGAL AGE OF BUYERS AND SELLERS
By accessing this website and / registering to use the Website as a Buyer or Seller, you confirm that you are the Legal Age.
Any alcohol may only be purchased by persons who are the Legal Age. Any registered User who bids on Lots listed by the Company agrees that any alcohol received as a Buyer will only be consumed by persons who are the Legal Age.
Any alcohol may only be sold by persons who are the Legal Age.
At delivery to the Buyer, any shipment containing an alcoholic beverage will require the signature of persons who are the Legal Age. Proof of age may be required by the Courier. If this is not shown, delivery may be refused by the Courier at their discretion.
The laws of England govern these terms and conditions. By accessing this website, and using our services/buying our products, you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access.
In the event that any of these terms are deemed invalid or unenforceable for any reason then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply.
Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provision and shall not affect the validity of these terms and conditions or of any part thereof, or the right thereafter to enforce each and every provision
Client records are regarded as confidential and therefore will not be divulged to any third party. We reserve the right to do so if legally required by appropriate authorities.
Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request.
Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Clients with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party or use your email address for unsolicited mail, other than to inform your of upcoming auctions Any emails sent by this Company will only be in connection with the provision of agreed services and products.
EXCLUSIONS AND LIMITATIONS
The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company:
· excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and
· excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
If you are a successful seller, we will not process your payments until the buyer has paid us, has received their bottle(s) and is satisfied that our descriptions were accurate. Payments will begin three weeks after an auction ends. In the event of a dispute arising over the provenance or authenticity of any bottle, if it cannot be proved to be genuine, it will be returned to the seller and no monies will be due.
The Seller will be charged 0% of the hammer price as the commission rate. Free reserve for a limited time.
Payment can be made via Bank Transfer. International bank transfers may incur an additional fee which will be deducted from the Seller’s payment.
Sellers are expressly forbidden from bidding on their own bottles. Any bottles found to have been subjected to this will be withdrawn.
Authenticity of the lot
In the event of a dispute arising over the provenance or authenticity of any Lot, if it cannot be proved beyond reasonable doubt to be genuine ( and we shall be the sole judge as to authenticity and our decision shall be final) the Lot will be returned to the Seller and no monies will be due to either party.
Restrictions of sale:
We reserve the right to refuse any item for auction. This decision is final. This includes, but is not limited to, Bell’s decanters and cream whisky liqueurs amongst others. Any items of merchandise much be officially produced or will be refused for auction.
As and when appropriate, We reserve the right to limit Lot entries for auction in the instance of a special or limited release. These releases may be limited to one bottle per person per auction for the first 3 months following the release.
Restrictions regarding reserves on Lots
Reserves are placed at the discretion of the Company. Our policy is:
– No reserves under £100 per lot
– Reserves are not to be higher than 80% of a previous sale.
All decisions are made by the discretion of the Directors and can be subject to change without prior warning.
BIDDERS / BUYERS
Registration with The Whisky Way
All bidders are required to be registered on the site. For this Bidders are required to pay a one off fee of £2 For a limited time. This is non-returnable.
A bid is an irrevocable offer made by a Bidder to buy the listed Item
If an incorrect amount has been lodged in error, contact the company as soon as possible. If it does not interfere with the smooth running of the auction the company may consider retracting or reducing the bid to the winning bid amount at that point. Bids cannot otherwise be retracted. The company reserve the right to prevent the bidder from any future participation in as a result of bid retraction
Once the auction has ended, the winning bid cannot be retracted
Responsibilities of the Bidder
Please examine the images of the bottle, packaging and labels carefully and satisfy yourself as to their condition before making a bid. Once a bid has been made, no claims will be entertained for damage that was evident before the bid was made, whether it was explicitly mentioned or not.
You acknowledge that under The Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, s28 (1)(d)(i) & (iii) refunds do not apply to the sale of alcoholic beverages by Auction and thus do not apply to this website or any transactions completed through it.
Bidders are required to conduct their own research and due diligence. All Items are sold on an “as is” basis
Payment of purchases
Payment must be completed in full within seven days. All goods remain the property of the Company until paid for in full.
All major Credit/Debit Cards, BACS Transfer are all acceptable methods of payment.
Buyers will be charged a introductory rate of 8% (plus VAT) for the first 3 auctions and then after a premium of 10% of the hammer price (plus VAT) in addition to the Lot price.
All payments made late i.e later than 7 days after the auction, will incur a late payment fee of 3% in addition to the order total. Removal of this fee is at the discretion of the Directors and this decision is final.
If there has been no payment within seven days (unless previously agreed by us), and at our absolute discretion, we may decide to cancel the contract and offer the bottle(s) for sale at a future auction(s).We reserve the right to seek recovery of any monies remaining unpaid sixty days from the date of invoice via Collection Agencies and/or through the Small Claims Court in the event that the outstanding balance does not exceed £3000. In such circumstances, you shall be liable for any and all additional administrative and/or court costs.
The Whisky Way Ltd does not hold any credit card records for people who use this site. If you buy at auction using a credit card, you will be taken to a secure third party site which handles all our transactions. Your credit card information is never seen by us.
Delivery of Lots
Delivery via courier will incur additional charges. These are set by the Company and are final. An up to date price list is on the Website and can also be obtained by request from the Office.
If buyers wish to collect their lot in person then this can be arranged by contacting the office firstname.lastname@example.org to organise a time and date suitable. (All payments must be made before collection) Proof of purchase along with ID will be required.
Buyers should be aware that it may take up to 14 working days from receiving payment before the bottles are dispatched. The Company aims to dispatch orders as quickly as possible but Buyers should be aware of this during times when there are high levels orders.
A signature is required at the point of delivery. If the Buyer is not available to receive the order, a suitable person of Legal Age must be available to sign as per the Courier’s terms. If the Buyer chooses to have the order left at a location then the Company do not accept any liability for loss or damage of the Goods.
Local Customs Charges
Some International deliveries may incur local customs charges. We are not responsible for the payment of any local Customs or Duties. All invoices will be stated at their true value, no exceptions will be made. By bidding in the auction you are accepting full responsibility for these charges.
Insurance / damage liability cover
This is offered to UK & EU customers through our courier at a cost of 3% of the hammer price. This Insurance premium will attract VAT here applicable. Customers from all other countries are able to take out insurance.
If the shipment is received and appears to be damaged, it is the responsibility of the Buyer to sign the courier’s sheet in accordance with the actual condition. It is not sufficient to sign “unexamined”.
If for any reason damage does occur, it is essential that You contact Us as soon as possible. Photos of the damage must be sent via email to email@example.com
No refunds will be given if there is no evidence provided of the damage / breakage of the bottles. We are unable to offer refunds for orders which sustain damage in transit that do not have insurance cover.
Special Provision as to the shipping and conditions of the goods
Due to the various ages of bottles and their seals, no claim can be lodged against failure/leakage in transit. Every effort is made by Us to ensure that the Lots reach You in good condition, the age of the bottle notwithstanding.
Minimum 24 hours notice of cancellation required. Notification for instance, in person, via email, phone or any other means will be accepted subject to confirmation in writing. We reserve the right to levy a £30 charge to cover any subsequent administrative expenses.
Termination of Agreements and Refunds Policy
Both the Client and we have the right to terminate any Services Agreement for any reason, including the ending of auctions that are already underway. No refunds shall be offered, where an auction is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused services shall be refunded.
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavors to comply with the terms and conditions of any Agreement contained herein.
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled here under shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on A need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.
LINKS TO THIS WEBSITE
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
LINKS FROM THIS WEBSITE
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or materials appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website.
NOTIFICATION OF CHANGES
These terms and conditions form part of the Agreement between the Client and The Whisky Way Ltd, www.thewhiskyway.co.uk Your accessing of this website and/or undertaking of booking or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.
The Whisky Way Ltd does collect and analyse information from people who visit our site. Information tracked may include your Internet address and which pages you visited. Personal information, such as your name and email address, is not stored in this process. By using www.thewhiskyway.co.uk, you agree to allow us to collect this information about your use of our site.
REMOVING YOUR INFORMATION
The Whisky Way Ltd may send email notices about new services or information to those who have registered with an email address. If you ever wish to be excluded from these mailings, please send an email message to firstname.lastname@example.org with a request that you be dropped from future emailings.
At any time, users may request that their information be removed from our database by sending an email to email@example.com After you have been removed from our files, certain portions of our website may no longer be available to you.
Users may also request a copy of all information The Whisky Way Ltd has collected about them by signing and mailing a letter of request to the address listed below.
The Whisky Way Ltd recognises your right to privacy. Any information we collect about you remains private and is in accordance with the Data Protection Act. Certain portions of our web site (www.thewhiskyway.co.uk) may require you to sign in or create an account. Your private information (which may include your name, address, email address, and other information) is not shared with any individuals or organisations outside of The Whisky Way Ltd unless you have authorised us to do so.
This company is registered at
The Whisky Way Ltd
The Turbine Business Innovation Centre,
Shireoaks Triangle Business Park,
Tel: +44(0)1909 512212
© The Whisky Way Ltd 2017 All Rights Reserved